Privacy Policy Commitment Statement
Protecting your personal data is a top priority for riovetafola.sbs. This document outlines our privacy practices in Australia.
Introduction to Our Privacy Policy
Discover how riovetafola.sbs collects, uses, protects, and shares your personal information when you interact with our website or digital services. We operate transparently and in compliance with Australia’s Privacy Act and APPs.
This Privacy Policy explains the types of information we collect, how we use it, who we may share it with, and the choices you have regarding your data. We encourage you to read this policy carefully to understand your rights.
Information We Collect About You
We collect various types of personal and usage data to deliver and improve our services. This may include contact details, device information, browsing activity, and preferences.
Information Provided Directly by You
- • Your name and contact information such as email address.
- • Profile details provided when registering or updating your account.
- • Feedback you share with us via web forms or emails.
- • Transaction and payment information, where relevant.
- • Preferences and communication choices you indicate.
Information Collected Automatically
- • IP address and device identifiers collected upon access.
- • Interaction data such as page visits and navigation flows.
- • Browser type, language, and operating system information.
- • Cookies and similar tracking technologies for analytics.
- • Time, date, and duration of website sessions.
How We Use Your Information
Personal data helps us provide, manage, and improve your experience. We process this data to deliver relevant content, communicate updates, support your requests, and ensure security.
- • Responding to your inquiries and customer service requests.
- • Sending updates or important service notifications.
- • Customising your experience based on preferences.
- • Improving website functionality through analytics.
- • Monitoring service integrity and security protocols.
- • Managing payments and processing transactions where applicable.
- • Meeting legal or regulatory requirements as necessary.
Our Data Promise: We commit to processing your data lawfully, fairly, and transparently. Collection is limited to what is necessary for defined purposes, respecting your privacy rights at every stage.
Data Sharing and Disclosure
We only share your information when required for service provision, legal obligations, or with trusted providers. No personal data is sold to third parties.
Third-Party Service Providers
We rely on reputable partners for technology, analytics, support, and payments. Shared data follows strict confidentiality and data processing agreements.
Legal Requirements and Protection
Your information may be disclosed when lawfully requested or necessary to protect legal rights or ensure safety.
Anonymous Analytics and Reporting
Aggregated, non-identified data may be used for statistical reporting and service improvement.
Your Data Rights and Choices
You can access, correct, delete, or restrict personal data we hold. You may also object to use, request portability, or withdraw consent as legally permitted.
- • Right to request your personal data held by us.
- • Right to correct inaccurate or incomplete data.
- • Right to request removal of personal information.
- • Right to receive portable copies of data.
- • Right to object to certain data processing uses.
- • Right to restrict processing under defined conditions.
To exercise these rights or for privacy concerns, contact our team using the details below. We aim to resolve all requests in a timely and respectful manner.
Data Security and Safeguards
Personal data is managed with robust technical and organisational measures. We work to protect your information from loss, misuse, or unauthorised access.
Technical Protection Measures
- • Data encryption where supported on our systems.
- • Secure, segmented server architectures and firewalls.
- • Continuous monitoring for suspicious activity or breaches.
- • Routine system and software updates for security.
Organisational Data Safeguards
- • Limited employee access to confidential information.
- • Regular staff training on privacy best practices.
- • Internal privacy audits and compliance checks.
- • Strict protocols for data handling and deletion.
How Long Data Is Kept
We retain personal information only as long as needed for service delivery, compliance, or legal obligations. Retention periods differ by data type and context.
- • Account and profile data kept during your membership.
- • Usage data retained for analytics and support.
- • Customer interactions held to resolve queries.
- • Transaction records kept for regulatory purposes.
- • Marketing preferences stored for outreach management.
After expiry of retention needs, data is securely deleted or anonymised.
Transfer of Data Internationally
Your data may be hosted or processed outside Australia but always with adequate safeguards and legal protections in place for your privacy.
- • Binding contractual obligations with providers abroad.
- • Data transfers only when compliant with law.
- • Privacy and security reviews for new partners.
- • Prompt notification if data protection standards change.
Cookies and Tracking Practices
Cookies help us measure site activity, enhance performance, and personalise your experience. You can manage cookie preferences at any time.
Types of Cookies We Use
- • Essential for core website functionality and login.
- • Used for analytics and site performance.
- • Store user preferences and choices securely.
- • Enable advanced features and accessibility tools.
You can control cookies through browser settings and privacy tools.
Updates to This Privacy Policy
This policy will be updated to reflect material changes to our practices, regulatory requirements, or technology improvements. We recommend reviewing it regularly.
- • Notice on our website homepage.
- • Email communications where appropriate.
- • Banner updates for significant changes.
- • Revised policy date displayed clearly.
Continued use of our services signals acceptance of the updated policy.
Contact Us About Privacy
For all privacy questions, reach out to our team using the details provided here.
Riovetafola
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61396856843
Email: content@riovetafola.sbs
Privacy Policy last updated November 24, 2025.
Effective from November 24, 2025.